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Reopen a completed master order

If you need to make changes to a master order after setting it as completed, you can follow the steps below.

  1. Navigate to sales section icon Sales, then master order icon Master Order.
  2. Click to toggle the view to posted icon Completed orders.
  3. Find and double-click on the order you want to reopen.
  4. Click on open icon Set Open, then confirm your choice.

The colors to the left of the master orders indicate the following:

  • Green: All the items are confirmed on sales orders
  • Orange: Some of the items are confirmed on sales orders
  • No Color: None of the items are confirmed yet on sales orders